Frequently asked questions

As soon as your package is packed, you will of course be notified immediately. So you can look forward to your order being on its way to you soon. We do our best to get your order in your hands as quickly as possible.

As a rule, our delivery time is: 4-7 working days.

After you have placed your order with us we will process it. As soon as your order has been shipped, you will automatically receive a shipping confirmation by email with your tracking number. With this tracking number you can track the shipping status of your order online at any time.

We are 100% convinced of the quality of our products. If you are still not satisfied, you can return your order within 30 days send it back to us after receipt. You can fill out your return details in the form in our cancellation policy or contact us by email at any time for further information. You can find more information about returns in our Cancellation policy.

If your item is damaged, please contact our customer service immediately using our contact form on the website. We will offer you a suitable solution as quickly as possible.

Yes, you can change or cancel your order as long as it has not yet been shipped. Please contact our customer service as soon as possible with your order number and the desired changes. Unfortunately, after shipping, a change or cancellation is no longer possible.

We accept the most common payment methods including credit cards (Visa, MasterCard, American Express), PayPal and Klarna. You can find more information about our payment methods in the checkout.

You are welcome to contact us using our contact form on the website. Or even an email office@vamaro.de send. We will meet within 24-48 hours get back to you.